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Williams Sonoma Launches In Store Pick Up Services for Online Purchases

Customers Can Save Time and Money this Holiday Season by Picking Up Online Purchase at All 221 Williams Sonoma Stores

11/2/17 9:07 PDT



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@williamssonoma launches buy online pick up in store shopping services

SAN FRANCISCO--(BUSINESS WIRE)--Williams Sonoma, a specialty retailer of high-quality home products announced today the launch of in store pick up services for purchases made on Customers that place an order through the Williams Sonoma website will be able to pick up their order at any of the 221 Williams Sonoma retail locations of their choosing. By using the new ‘Free Pick Up In Store’ option when making a purchase on the Williams Sonoma website, customers can pick up product in store quickly after completing their transaction and request items be gift wrapped at no additional cost.

“Our stores are designed to service and inspire our customers and now we can use them to assist our online shoppers with the benefits and satisfaction of same day pick up,” said Janet Hayes President of Williams Sonoma. “Whether you want to shop in our stores, overnight ship product from or pick up an online order quickly, we are here to offer our customers every level of convenience with their shopping experience.”

Shane Brogan Senior Vice President of Brand Strategy and Store Operations added, “Our omni-channel retail strategy allows customers to seamlessly shop with Williams Sonoma through our catalog, call centers, website, social media channels, retail stores and the customer’s own mobile devices. The ability to pick up an online order in our store merges both our online and offline retail strategies for an additional level of convenience and efficiency for our customers.”

For more information on Williams Sonoma’s ‘Buy Online, Pick Up In-store’ services, please visit:

About Williams Sonoma

Since its founding by Chuck Williams in 1956, the Williams Sonoma brand has been bringing people together around food. A member of Williams-Sonoma, Inc. (NYSE: WSM) portfolio of brands, Williams Sonoma is a leading specialty retailer of high-quality products for the kitchen and home, providing world-class service and an engaging customer experience. Products include cookware, cooks’ tools, cutlery, electrics, bakeware, food, tabletop and bar, outdoor, cookbooks, as well as furniture, lighting and decorative accessories. Each store offers cooking classes and tastings conducted by expert culinary staff. A comprehensive gift registry program for weddings and other special events is available in stores and online. On and the Williams Sonoma blog, Taste, customers can find recipes, tips, and techniques that help them create delicious meals. Williams Sonoma can also be found on Facebook, Instagram, Twitter, Pinterest, Google+ and YouTube.

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Williams Sonoma launches buy online pick up in store services with free gift wrap for holiday shopping season (Photo: Business Wire)
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Williams Sonoma launches buy online pick up in store services with free gift wrap for holiday shopping season (Photo: Business Wire)
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Williams Sonoma Public Relations
Kendall Coleman, 415-616-7926